These items show how to make learning resources easier to create, update, and reuse.
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Standardise file names and version control.
Example:
- Facilitator Guide 2.0
- Job Aid 1.1
Rationale:
This reduces time spent finding, checking, and updating files, which makes the program easier to scale.
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Capture and use resources used by top performers.
Example:
A checklist used by a high-performing team is adapted into a job aid. Learners use it during practice activities to complete the same task.
Rationale:
Adapting resources from high-performing teams saves development time and spreads practices that already work on the job.
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Build training materials from a master file.
Example:
For a new system, create a user guide as the master file. Use it to build the facilitator guide, slide deck, and other materials by copying and adapting the relevant parts.
Rationale:
A master file makes content easier to manage, update, and reuse. This reduces duplicated work and keeps materials consistent as the program changes.
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Record and convert live sessions into task-based video clips.
Example:
A facilitator records a live walkthrough of a new system, edits the recording into short task-based videos, and publishes them on a central site.
Rationale:
This reduces the need to repeat the same explanations in live sessions or support for each group.
Notes:
Task-based clips are short videos that cover one task at a time, such as creating a customer record.