Automate

This section shows how to reduce manual tasks with AI tools and automation.


Use AI tools to speed up development.

Example:

Use an AI tool like ElevenLabs to generate a voice-over for a video instead of recording it manually.

Rationale:

AI tools often reduce the time spent on manual tasks.

Notes:

Always review AI output carefully.


Automate parts of learning delivery.

Example:

Learners receive content, follow-up modules, and reminders automatically based on rules set in the LMS.

Rationale:

Automation reduces manual administration, making learning programs easier to scale.


Automate parts of assessments with eLearning.

Example:

Learners complete an eLearning assessment for areas that can be marked automatically and still produce a valid and consistent result.

Rationale:

This allows facilitators to spend less time running or marking assessments because facilitator review is only needed for parts that require judgement.


Use a custom AI assistant to support learners.

Example:

An AI assistant answers common new starter questions using the induction handbook, FAQs, policies, and job aids.

Rationale:

A custom AI assistant can answer common questions quickly and support many learners at once.

Notes:

Check with IT, legal, and the platform provider who can use it, which documents it can use, and what happens to learner data.