Media

This section shows how to improve the transfer of learning to the job by showing how to present media.


Use animations or videos to explain complex visual changes.

Example:

This video shows learners how to create smooth cursor movement in Camtasia.

Rationale:

Motion can show frequent changes more clearly than static images.


Use images to show steps when motion isn’t frequent.

Example:

This example uses images to show the steps for making coffee.

Rationale:

Images make steps easy to inspect, compare, and revisit compared to video.


Play videos in short 1–2 minute segments.

Example:

This 13-second video shows one step in a process. The following steps can be shown in separate videos.

Rationale:

Playing clips in short segments encourages pauses for discussion, questions, or practice, which helps learners understand the content.


Use simplified illustrations.

Example:

This simplified illustration shows the shoulder joint.

Rationale:

Realistic images often include extra details that don’t support the message and can make them harder to understand.


Use relevant graphics.

Example:

The slide on the left uses a relevant graphic to support the content, while the slide on the right uses a decorative image. The grey rectangles represent text placeholders to keep the focus on the design choice rather than the topic.

Rationale:

A relevant graphic, unlike a decorative image, helps people understand ideas.


Use cues to direct attention.

Example:

The image below uses a zoomed-in highlight box.

Rationale:

Cueing shows learners where to focus, making the image easier to understand.


Place labels next to the relevant part of an image.

Example:

The image below places labels next to the relevant parts rather than in a legend. The label appears when clicked, but is intentionally blank to keep the focus on the design principle rather than the content.

Rationale:

Placing labels in a legend requires learners to look back and forth between the legend and the image, making it harder to process.


Use audio narration to explain on-screen videos.

Example:

All videos on this page include audio narration rather than on-screen text.

Rationale:

Using audio narration rather than on-screen text reduces the need to move back and forth between reading text and watching the video.


Add captions.

Example:

All videos on this page include the option to use captions.

Rationale:

Captions can help learners understand the content when technical terms or accents make audio harder to follow.


Write in a conversational style using words like “you” and “we.”

Example:

Rationale:

A conversational style can make content feel more engaging and easier to understand.